Question 1

You Find a Stray Animal or Lost Pet

Accepted Answer

CLICK HERE (https://app.subflowhealth.com/ccac/forms/form_uYxUAYouLG8yvfXro1CgT3oe)to report the animal you found with a description of the animal, where you found it, and your contact information. Providing detailed info helps ensure proper care, safety, and the best chance for reunification. After filling out the form, if you need further assistance, call the shelter at (615) 792-3647.
IF THE ANIMAL IS IN IMMEDIATE DANGER OR POSING A THREAT, IMMEDIATELY CALL THE SHELTER AT (615) 792-3647 (DURING OPEN HOURS) OR CHEATHAM COUNTY POLICE DISPATCH AT (615) 792-2098 IF AFTER HOURS.

Please follow the process above before bringing the animal to the shelter. We are a no-kill shelter, which means that we are not open intake, and may not have space immediately available. The animal will need to be scanned for a microchip at the shelter, or at any local veterinarian. The Nashville Humane Association has a self-service microchip scanner outside of their building for public use.

Be prepared to keep the animal for a few days until we have space available to take them in. We will support you with food, supplies, and by posting on our social media channels to try to locate the owner. After a mandatory stray hold of 3 (no identification) or 7 (with identification) days, the animal will be made available for adoption.

After hours:  Click the link above to report the animal you found. If you need additional assistance, call (615) 792-3647 to leave a voicemail. Please keep the animal safe and contained until a staff member can return your call.

Question 2

Your Pet is Lost

Accepted Answer

Call the shelter at (615) 792-3647 to report your lost pet, with a description of them, where they were seen last, and your contact information. 
 • Fill out a lost pet alert on 24PetConnect.com (https://24petconnect.com/)and PawBoost.com (PawBoost.com)
 • Post on all area lost and found social media pages
 • Check surrounding county shelters, animal control and vet offices
 • Hang flyers with photo around area last seen, place in mailboxes (many people do not use social media)
 • Place litter box, clothing, blankets with their scent outside to help their nose find their way home
 • Search the area, looking under decks, and in small hiding places
 • Notify all neighbors and continue to search at night - carry and shake their food bag
 • Diligently check all lost and found social media pages

Question 3

You’re Concerned for the Well-Being of an Animal

Accepted Answer

Call the shelter at (615) 792-3647 to speak with an Animal Control Officer (ACO). If there is no answer, please leave a voicemail. We WILL call you back as soon as possible. You may remain anonymous.

After hours emergency: Call police dispatch at (615) 792-2098, who will get in touch with the on-call ACO.

Question 4

You Witness or Suspect Animal Abuse

Accepted Answer

Call the shelter at (615) 792-3647 to speak with an Animal Control Officer (ACO). If there is no answer, please leave a voicemail. We WILL call you back as soon as possible. You may remain anonymous.

After hours emergency: Call police dispatch at (615) 792-2098, who will get in touch with the on-call ACO.

Question 5

You Find an Injured Stray Animal

Accepted Answer

Call the shelter at (615) 792-3647 to report the animal you found with a description of the animal, where you found it, and your contact information. Please call before bringing the animal to the shelter.

Question 6

You Find an Injured Wildlife Animal

Accepted Answer

Call the shelter at (615) 792-3647 to report the animal you found with a description of the animal, where you found it, and your contact information. Please call before bringing the animal to the shelter.

Question 7

You Need to Surrender Your Pet

Accepted Answer

Call the shelter at (615) 792-3647 to speak with a staff member and schedule a surrender appointment. You Must Have A Scheduled Appointment to Surrender Your Animal. We are a no-kill shelter, which means that we are not open intake, and may not have space immediately available. If you need help with behavioral issues or temporary assistance feeding your pet, we can help.

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